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Checking of Company Mails
How can I login my company issued mail credentials? Go to https://mailserver.newmediastaff.com/ and login using the credentials issued by the HR. After logging in, you are required to enable the Two-Factor Authentication setup.Once you are done with the 2-F...
Onboarding/Recruitment
Is it possible to apply for multiple jobs? Yes. You can apply for multiple job openings. What documents should I prepare before I start my application? Resumè and a valid Government ID I am a previous employee. Could I apply again? Yes. Previous emp...
Basic Troubleshooting Guide
Before reporting, try the following steps below first... Include screen recordings that you have done the necessary steps below on your report Guide #1 - Clearing browser's cache and cookies 1. Log out of your NMSApps account https://nmsaccounts.nmsap...
Government IDs
Am I required to provide my government ID numbers? All Full-time employees are expected to provide the Company their SSS Number, PhilHealth Number, Pagibig Number, and T.I.N. (Tax Identification Number) within the first three (3) weeks of employment. Failur...
NMSApps
Onboarding/Recruitment Is it possible to apply for multiple jobs? Yes. You can apply for multiple job openings. What documents should I prepare before I start my application? Resumè and a valid Government ID I am a previous employee. Could I apply a...
Bank Account Details
Am I required to provide my Bank Details? All Full-time employees are required to required to acquire and provide their Metrobank Account for salary disbursement within the first three (3) weeks of employment. Opening a Personal(Prepaid Account) or Savings ...
NMSApps Login and Access Requests
How can I login on NMSApps? Go to https://nmsaccounts.nmsapps.com/ and login using the credentials provided by HR. I forgot my password. What should I do? You can either approach our HR Staff so they could provide you a new password or you can go to https://...
NMSApps Updating of Personal Information and Gravatar
Can I change my NMSApps Profile Photo? Yes. Here are the steps in changing your NMSApps profile photo Log on to https://gravatar.com. Once you are on the gravatar page, clock "Create New Account" Register using your COMPANY EMAIL ADDRESS. Then follow th...
ATS & Biometrics
My clock-in entry didn't seem to have been saved, what should I do? If you used the Actatek device, record a video to prove that your clock-in is not registering on the device. Then report it to any of the HR personnel, include your video recording. If you ...
Salaries, Payslips, and Loans
What are the different types of loans does the company have? SalaryZero % Interest (Crisis Loan) SSSPAG-IBIG Can all employees apply for a Zero(0) % Loan? Anyone could apply for this loan but not everyone will be approved. This loan is only for those wi...
Offboarding
What is the process of filling a resignation? Refer to this link: https://nmshr.nmsapps.com/access-file/announcement/Untitled_document.pdf
Leaves
How can I apply for a leave? Go to the Attendance Module ( https://nmsattendance.nmsapps.com/ ) > My Leave and fill-out the Apply Leave form. After filling-out the form, click Submit. How will I know if I should apply for With Pay or Without Pay? Paid l...
AWOL
What is AWOL? AWOL stands for "Absence Without Official Leave"An employee’s leave of absence may be tagged as Absence Without Official Leave, if: - The employee fails to report to work when his her filed leave was disapproved for justifiable reasons. - The ...
NCNS
What is NCNS? NCNS stands for "No Call No Show". This refers to an unfiled leave of absence without prior notification to the employee’s superior/s and/or HR.
Extra Works (Overtime Work and Restday Work)
What is the difference of Overtime work and Restday work? Overtime work refers to the additional hours an employee works beyond their regular working hours. Restday work, also known as work on a day off or working on a designated rest day, refers to perform...
Roster/Schedules
Can I apply for a change in my schedule? Approach your immediate superior. They will be the one to coordinate with the HR department and make this decision.